Frequently Asked Questions

We get it. The solar industry has had its share of bad actors. That’s why we built Icarus to be the opposite — no subcontractors, no hidden fees, and no pressure. We’re a family-run business serving your area with real results and local testimonials.

Most residential installations are completed within 1-3 days, depending on system size and complexity. We work efficiently and cleanly, ensuring minimal disruption to your home life.

You won’t have to. With Icarus, you deal with one trusted in-house team from start to finish. No third parties. No pressure. Just honest, respectful guidance from professionals who treat your home like their own.

You won’t be. We offer a 14-day cooling-off period so you can take your time. No pressure. Just honest information, clear timelines, and a respectful, transparent process.

Absolutely — most of our clients start seeing savings immediately, with many recouping their investment in as little as 5 years. Plus, those savings are tax-free. Even if you move, solar can increase your home’s value and appeal to future buyers.

It doesn’t have to be. We handle the entire process — permits, installation, setup, and support. You’ll get one clear point of contact and a simple app that shows your savings in real time. No jargon, no stress.

The sooner you act, the sooner you save. Every month you wait is money you don’t get back. Locking in your energy costs today protects you from unpredictable price hikes tomorrow.

Yes. We’ll walk you through it and set everything up for you. The app is optional and very simple to use — but if you’d rather call us for updates, we’re always happy to help.

Absolutely. Most of our clients start seeing savings immediately, with many recouping their investment in as little as 5 years. Plus, those savings are tax-free. Even if you move, solar can increase your home's value and appeal to future buyers. It's an investment in your home and your financial future, regardless of age.

Those are great steps — and solar is the final piece that brings it all together. Your previous upgrades reduce energy use. Solar helps you generate your own — lowering bills further and making your home even more efficient and independent.

Fortunately, solar only needs daylight — not hot sun. And our systems are designed for UK homes. Using your roof’s data, we’ll show exactly how much you can save based on where you live and how much energy you use.

Someone always goes first. And it’s usually the person who saves the most. Many of our customers tell us they were the first on their street — and soon they were showing it off to neighbours.

Save up to 75% on your electricity bills with solar & battery storage

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Based on real customer proposals, a typical UK home installing solar panels with battery storage can reduce their electricity bills by 30-75%, depending on system size, household energy use and tariff.

For example, a medium-use household installing a 3-4 kWp solar system with battery storage typically saves £1,000-£1,500 per year, while higher-usage homes can save £2,000+ annually.

In some cases, customers earn enough from exported electricity to fully offset their electricity bill.

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Savings are calculated using detailed half-hourly simulations that model:

• Solar generation by location and roof orientation
• Battery charging and discharging behaviour
• Household consumption patterns
• Current electricity tariffs and export rates

Find out how much you could save with our solar calculator.

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Typical return on investment: 10-17%

Across recent installations, our customers typically see:

• 10-17% annual ROI
• Payback periods of 6-10 years on solar + battery systems
  

After payback, the electricity generated is effectively free for the remaining life of the system.

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Why savings vary

Your exact savings depend on:

• Roof size, orientation and shading
• Household electricity usage
• Battery capacity
• Energy tariffs and export rates
  

That’s why we always provide a fully personalised savings forecast before installation.

Solar systems are remarkably low-maintenance. We provide 24/7 monitoring to detect any issues, and our team is always on hand for support. Regular cleaning (which you can often do yourself) is usually all that's needed.

Our 14-Day No-Pressure Guarantee applies before installation, so you can cancel your installation if you decide to prior to your installation date.

Understandable — but solar helps you lower fixed monthly expenses, which actually adds flexibility. Plus, it creates a passive income stream through the Smart Export Guarantee. It’s a smart way to make your money work for you in retirement.

Not every home is a perfect match — and that’s why we start with a free online estimate and in-person assessment. We’ll analyse your roof’s sun exposure, angle, and size, and give you a detailed savings forecast. If it’s not a fit, we’ll tell you honestly.

This is exactly why we never outsource your installation. Our in-house team installs every system, and we back it up with our 'Care & Precision Roof Guarantee'. If anything goes wrong during installation through a fault of our own, we fix it quickly and at no cost to you.

We conduct a thorough, no-obligation assessment of your roof's suitability, factoring in orientation, shading, and structural integrity. If solar isn't right for your home, we'll tell you honestly and explain why.

We hear this a lot — and it’s why we never outsource installation. Our in-house team installs every system and backs it with our ‘Care & Precision Roof Guarantee’. If anything goes wrong due to installation, we fix it quickly and at no cost to you.

All of our panels come with a full 25-year product warranty. Plus, your system is monitored 24/7 to detect issues before you even notice them. And if something ever goes wrong, our local team is on hand to take care of it.

Once installed, our comprehensive warranties and guarantees ensure your system performs as promised. We're committed to your long-term satisfaction.

Not at all. Your lifestyle stays the same — you just pay less for it and feel better knowing it’s clean and cost-efficient. Many of our clients feel more confident and in control once they switch.

Modern solar panels are sleek and designed to integrate seamlessly with your home's aesthetics. We discuss placement options with you to ensure the final look is both efficient and appealing. Many homeowners find that solar panels enhance their home's modern appeal.

Actually, the opposite. Solar can increase your home’s value and attract buyers looking to reduce their own bills. Your system is transferrable, with warranties and documents we provide — making it easy for the next owner to benefit.